Toyota Service - Priority Toyota Springfield
7601 Loisdale Rd, Suite 100, Springfield, Virginia, 22150
Priority Toyota Springfield has a very mixed reputation. While some customers have had great experiences with specific advisors, there are numerous complaints about long wait times, poor communication, and questionable billing practices. It's a busy dealership, and the service can feel impersonal or rushed. Proceed with caution and verify all charges.
We analyze 69 public reviews for Toyota Service - Priority Toyota Springfield using our data models and filter out spam to highlight only authentic feedback.
If you have an appointment, don't expect it to be honored strictly; plan for a long wait.
✓ What Works Well
- Convenient location
- Some very helpful advisors
- Nice waiting area
✗ Areas to Improve
- Extremely long wait times
- Poor communication
- Questionable billing practices
- Do they take appointments?
- How long is the wait for an oil change?
- Are they open on weekends?
Waited 4 hours for an oil change.
Staff is often dismissive.
Billing felt like a scam.
- Category Automobile
- Neighborhood Springfield
- City Springfield
- State Virginia
- Postcode 22150
- Country United States
