Toyota Service
1101 Business Center Way, Edgewood, Maryland, 21040
Ourisman Toyota in Edgewood has a mixed reputation. While many customers appreciate the friendly service advisors and efficient work, there are recurring complaints about communication, pricing transparency, and occasional service errors. It's a large dealership, so experiences can vary depending on the advisor and the specific service needed.
We analyze 73 public reviews for Toyota Service using our data models and filter out spam to highlight only authentic feedback.
Always double-check your maintenance package coverage before authorizing extra work.
✓ What Works Well
- Friendly and professional service advisors
- Efficient service for routine maintenance
- Good communication for most customers
✗ Areas to Improve
- Inconsistent communication on complex issues
- Pricing transparency concerns
- Occasional service errors
- Do they offer loaner cars?
- Is the maintenance package worth it?
- How long does a typical service take?
Great service, very professional.
Communication could be better.
Pricing is a bit high.
- Category Automobile
- Neighborhood Edgewood
- City Edgewood
- State Maryland
- Postcode 21040
- Country United States
