TPMG Hampton Roads Center For Dermatology
860 Omni Blvd, Suite 114, Newport News, Virginia, 23606
The medical providers here, especially Dr. Harvey and Madison Scott, get high marks for their expertise and care. However, the administrative side is a major bottleneck. Patients report extreme difficulty reaching the office, rude front desk staff, and rigid scheduling policies that leave many feeling like just a number.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, keep trying the portal or show up in person, as phone calls are rarely returned.
✓ What Works Well
- Highly skilled dermatologists
- Effective treatment plans
- Modern and clean facility
✗ Areas to Improve
- Front desk is often rude
- Impossible to reach by phone
- Very long wait for appointments
- Why won't anyone answer the phone?
- Is it worth the wait for an appointment?
Great doctors, terrible office management
Front desk needs a customer service overhaul
Quality care if you can get in
- Category Health & Medical
- City Newport News
- State Virginia
- Postcode 23606
- Country United States
readers daily.