Health & Medical · General Dentistry

Trails Dental Group and Orthodontics

8300 N FM 620, Bldg G Ste 100, Austin, Texas, 78726

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This practice has a history of being well-regarded, but recent reviews indicate significant instability, including reports of the office closing or changing ownership. While many long-term patients have fond memories of the staff, recent experiences are marred by communication issues, billing disputes, and difficulty scheduling appointments. It is recommended to verify if the practice is currently operational before booking.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 35/100
Pro Tip

Verify the current status of the practice and your insurance network status before booking.

Invisalign available
Unstable operations
Pros & Cons

✓ What Works Well

  • Friendly and caring staff (historically)
  • Modern office environment
  • Good at managing anxiety

✗ Areas to Improve

  • Reports of office instability/closing
  • Billing and insurance transparency issues
  • Difficulty reaching staff
Frequently Asked Questions
  • Is this office still open?
  • Why was I billed for out-of-network services?
  • How do I get my records?
User Feedback

The staff used to be like family.

Communication has become very difficult.

Billing practices feel like a money grab.

Location Details
Street: 8300 N FM 620, Bldg G Ste 100
Neighborhood: River Place
City: Austin
State: Texas
Postcode: 78726
Country: United States
Location
8300 N FM 620 Bldg G Ste 100, Austin, TX 78726
Quick Info
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