Trailside Dental Care
5382 Cox-Smith Rd, D, Mason, Ohio, 45040
Trailside Dental Care is praised for its friendly staff and comfortable, clean office environment. Many patients appreciate the thoroughness of the hygienists and the clear communication from Dr. Balsly. However, there are some negative reviews regarding billing, scheduling, and occasional unprofessional behavior from staff, which have impacted the overall experience for some.
We analyze 56 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The office has large windows in exam rooms, which some patients find relaxing.
✓ What Works Well
- Friendly and welcoming staff
- Clean and modern office
- Thorough and gentle cleanings
✗ Areas to Improve
- Billing and insurance communication issues
- Occasional rude staff behavior
- Strict cancellation policies
- Do you accept my insurance?
- Is the office kid-friendly?
The office is beautiful and clean.
Great experience for the whole family.
Be clear about insurance coverage upfront.
- Category Health & Medical
- City Mason
- State Ohio
- Postcode 45040
- Country United States
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