Transmountain Primary Care
500 Peyton Hills Dr, Suite A, El Paso, Texas, 79928
Patients are deeply divided here. While some find the providers knowledgeable and compassionate, the front desk staff is frequently described as rude and dismissive. Long wait times are a major pain point, with many feeling like just a number. Communication regarding referrals and refills is often poor, leading to significant frustration.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a referral, follow up constantly; don't wait for them to call you.
✓ What Works Well
- Knowledgeable providers
- Convenient location
- Some staff members are very helpful
✗ Areas to Improve
- Extremely rude front desk
- Excessive wait times
- Poor communication on referrals
- Why are wait times so long?
- How do I get my records transferred?
Front desk needs serious training
Providers are great but overstretched
Communication is a total mess
- Category Health & Medical
- City El Paso
- State Texas
- Postcode 79928
- Country United States
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