840 12th St, Hammonton, New Jersey, 08037
The sentiment toward NJM is very mixed. Long-term members often praise the company for its reliability, dividend checks, and helpful customer service. However, there is a significant number of complaints regarding poor claims handling, unresponsive adjusters, and billing issues. It seems like a company that was once great but has struggled to maintain that level of service for all its customers.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a claim, document everything and follow up frequently; don't rely on them to reach out to you.
✓ What Works Well
✗ Areas to Improve
They used to be great, but service has declined.
The claims process is a nightmare.
Some staff are wonderful, others are rude.