3830 W Front St, Traverse City, Michigan, 49684
Patients generally appreciate the high level of medical expertise and the thoroughness of the eye exams. However, there is a significant amount of frustration regarding long wait times, billing transparency, and administrative communication. While the clinical outcomes are often excellent, the administrative experience is a major pain point for many.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify billing policies and insurance coverage for refractions before your appointment to avoid unexpected charges.
✓ What Works Well
✗ Areas to Improve
Great doctors, poor admin
Excellent cataract surgery results
Wait times are excessive