1719 S Garfield Ave, Traverse City, Michigan, 49686
This clinic has a very divided reputation. Many patients feel deeply cared for and appreciate the inclusive, patient-centered approach. However, there are frequent, strong complaints about the front office staff being rude, difficult communication, and rigid policies regarding appointments and refills. It seems to be a place where the medical care is often excellent, but the administrative experience can be very frustrating.
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If you have a recurring prescription, try to request refills well in advance to avoid administrative delays.
✓ What Works Well
✗ Areas to Improve
My doctor is amazing, but the front desk is a nightmare.
They really care about the community.
The administrative policies are very frustrating.