1553 U.S. Rte 1, Vero Beach, Florida, 32960
Patients often praise the medical staff for their care and compassion, especially in pediatrics. However, the administrative side, particularly the phone system and scheduling, is a major source of frustration. Many patients report long hold times and difficulty reaching a human.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Try to use the patient portal for non-urgent communication to avoid the phone system.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is overwhelmed
Love the pediatric team
Impossible to get an appointment