Financial Services · Insurance Agency

Trenton Ricketts - State Farm Insurance Agent

440 E Clifty Dr, Ste 4A, Madison, Indiana, 47250

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

This agency has a very loyal following, with many customers praising the team for saving them money and being there during major life events like house fires. However, there is a significant divide; a few customers have had terrible experiences with communication and claims handling, leading to legal threats. It seems like a great place if your experience is smooth, but things can get messy if there is a dispute.

Our Review Process
20
Most Relevant
0
Newest
20
Highest
19
Lowest

We analyze 59 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 75/100
Staff Helpfulness 70/100
Pro Tip

If you have a claim, document every interaction and follow up in writing if you don't get a timely response.

Responsive
Variable
Pros & Cons

✓ What Works Well

  • Excellent support during major claims
  • Competitive pricing and discounts
  • Friendly and professional team

✗ Areas to Improve

  • Communication issues with some staff
  • Claims handling delays reported
  • Some customers feel ignored
Frequently Asked Questions
  • How do I handle a claim if the office is unresponsive?
  • Are the rates really as good as they say?
User Feedback

Trenton is praised for being on-site during emergencies

Holly is a key contact for many

Some feel like just a number

Location Details
Street: 440 E Clifty Dr, Ste 4A
Neighborhood: Madison
City: Madison
State: Indiana
Postcode: 47250
Country: United States
Location
440 E Clifty Dr Ste 4A, Madison, IN 47250
Quick Info
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