Tri-Century Eye Care Bristol Office
216 Mill St, Bristol, Pennsylvania, 19007
Patients generally appreciate the professional and thorough eye care provided by the doctors. The clinical staff is often described as kind and efficient. However, there are frequent complaints about the front desk staff being rude, long wait times, and billing issues. It seems to be a practice where the medical quality is high, but the customer service experience varies wildly.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a choice, some patients suggest the Langhorne location for a more modern and better-maintained office experience.
✓ What Works Well
- Thorough eye exams
- Professional doctors
- Good surgical outcomes
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Billing and communication issues
- Why are the wait times so long?
- Is this office better than the Langhorne location?
Great doctors, poor front office
Efficient once you get in
Billing is a headache
- Category Health & Medical
- City Bristol
- State Pennsylvania
- Postcode 19007
- Country United States
readers daily.