Tri-Cities Primary Care
8503 W Clearwater Ave, Ste B, Kennewick, Washington, 99336
Tri-Cities Primary Care is generally well-regarded for its attentive and skilled providers, particularly Jason England. Patients appreciate the ease of scheduling and the friendly atmosphere. However, there are recurring complaints about the front desk staff, billing issues, and rigid policies that some patients find uncompassionate.
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Be prepared to provide payment information upfront; it is a standard policy here.
✓ What Works Well
- Attentive and skilled providers
- Easy online scheduling
- Friendly atmosphere
✗ Areas to Improve
- Rude front desk staff
- Billing and insurance confusion
- Rigid cancellation policies
- Why do you need my credit card over the phone?
- How do I get a referral to a specialist?
Jason England is the best.
Great care, but the front desk needs training.
Very professional and thorough.
- Category Health & Medical
- City Kennewick
- State Washington
- Postcode 99336
- Country United States
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