1009 N State of Franklin Rd, Johnson City, Tennessee, 37604
Tri-Cities Skin & Cancer has a mixed reputation. Many patients praise the clinical staff and doctors like Dr. Dell and Dr. Winton for their professionalism and care. However, there is a significant volume of complaints regarding administrative incompetence, including billing issues, long wait times, and poor communication, which has led some patients to seek care elsewhere.
We analyze 57 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are waiting for test results, be proactive and call the office repeatedly; don't wait for them to call you.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office staff is a nightmare.
I feel like I'm being ignored.
Great clinical care, but the admin side needs a total overhaul.