Health & Medical · Optometry

Tri County Eye Care

3685 Burgoyne Ave, Hudson Falls, New York, 12839

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

This practice has a very mixed reputation. While many patients praise Dr. Redmond for her thoroughness and professional care, there are significant complaints regarding billing practices, communication, and customer service. It seems to be a practice where the clinical care is often overshadowed by administrative friction.

Review Summary
20
Most Relevant
18
Newest
20
Highest
19
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

Verify your insurance coverage and any potential out-of-pocket fees directly with your provider before booking.

Thorough exams
Billing friction
Pros & Cons

✓ What Works Well

  • Thorough eye exams
  • Professional and knowledgeable doctor
  • Clean office

✗ Areas to Improve

  • Billing and insurance disputes
  • Rude customer service
  • Upfront fees for appointments
Frequently Asked Questions
  • Why do I have to pay before the appointment?
  • Is this covered by my insurance?
  • Why was I billed for a medical problem?
User Feedback

Dr. Redmond is great, but the front desk is a headache.

Billing is confusing and frustrating.

I felt like I was being scammed.

Location Details
Street: 3685 Burgoyne Ave
City: Hudson Falls
State: New York
Postcode: 12839
Country: United States
Location
3685 Burgoyne Ave, Hudson Falls, NY 12839
Quick Info
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