Automobile · Car Dealership

Tri-Star Ford Somerset

1260 N Ctr Ave, Somerset, Pennsylvania, 15501

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Tri-Star Ford in Somerset has a very mixed reputation. While many customers have had great experiences with friendly sales staff and smooth transactions, others report significant issues with service quality, communication, and perceived dishonesty. It is a dealership where your experience can vary greatly depending on the department and the staff you interact with.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Tri-Star Ford Somerset using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 40/100
Pro Tip

Get everything in writing and double-check all fees before signing.

Large inventory
Service department
Pros & Cons

✓ What Works Well

  • Friendly and helpful sales staff
  • Good selection of vehicles
  • Some positive service experiences

✗ Areas to Improve

  • Poor communication in service
  • Inconsistent service quality
  • Aggressive sales tactics
Frequently Asked Questions
  • Is the service department reliable?
  • Do you offer fair trade-in values?
  • How is the communication during repairs?
User Feedback

Sales team is often praised for being helpful.

Service department needs better follow-up.

Some customers feel pressured during the buying process.