Tri-State Community Healthcare Center Specialty Clinic
11888 Bartlett Ave, Adelanto, California, 92301
This clinic is highly polarizing. While some patients praise the doctors for being attentive and caring, a significant number of reviews highlight rude front desk staff, long wait times, and poor communication regarding appointments and referrals. It seems to be a place where the clinical care is good, but the administrative experience is often frustrating.
We analyze 50 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a referral, follow up in person; the phone system is often unreliable.
✓ What Works Well
- Attentive and caring doctors
- Clean facility
- Efficient scheduling for some
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times
- Poor communication regarding referrals
- Why can't I get a hold of anyone?
- Why was my appointment cancelled?
- Why are the referrals taking so long?
The doctors are great, but the staff is a nightmare.
It's a hit-or-miss experience.
I'm looking for a new provider because of the front desk.
- Category Health & Medical
- City Adelanto
- State California
- Postcode 92301
- Country United States
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