5085 University Pkwy, Winston-Salem, North Carolina, 27106
Triad Orthodontics in Winston-Salem receives mixed reviews. Many patients are happy with the clinical results and the friendly nature of the doctors and assistants. However, there are frequent complaints about administrative issues, including rude front desk staff, poor scheduling communication, and long wait times. The experience seems to be highly dependent on the specific staff member encountered.
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Always confirm your appointments via phone and keep a record of your interactions with the front office.
✓ What Works Well
✗ Areas to Improve
Great results, but the front desk is a headache.
Dr. Matt is fantastic.
Scheduling is a nightmare.