1936 Heritage Branch Rd, Ste 200, Wake Forest, North Carolina, 27587
Patients generally praise the hygienists for being gentle and thorough, often highlighting specific staff members like Amanda and Denise. However, there is a recurring frustration regarding the front desk staff, with several reviews calling them rude or unprofessional. Some patients have reported issues with billing transparency and post-procedure pain. Overall, the clinical care is viewed positively, but the administrative side needs a serious tune-up.
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Request specific hygienists like Amanda or Denise when booking to ensure a gentle experience.
✓ What Works Well
✗ Areas to Improve
Hygienists are top-notch and make the visit comfortable.
Front desk behavior is a major pain point.
Billing practices feel nickel-and-dimed.