Triangle Visions Optometry
1829 Doctors Dr, Sanford, North Carolina, 27330
This office has a very divided reputation. Many patients love Dr. Williams and the clinical staff, praising their kindness and thoroughness. However, there is a massive volume of complaints regarding the call center, scheduling errors, and rude front desk staff. It seems like a great place if you can actually get an appointment and avoid the administrative hurdles.
We analyze 80 public reviews for Triangle Visions Optometry using our data models and filter out spam to highlight only authentic feedback.
Try to schedule your appointment in person if possible to avoid the call center, and always verify your insurance coverage directly with your provider.
✓ What Works Well
- Dr. Williams is kind and thorough
- Great selection of frames
- Welcoming clinical staff
✗ Areas to Improve
- Terrible call center and scheduling
- Rude front desk staff
- Difficulty getting records or appointments
- Why can't I reach the office directly?
- Do you accept my insurance?
- Why was my appointment cancelled without notice?
Dr. Williams is a gem, but the office is a nightmare.
Call center is useless.
Great care, but the admin side is a total scam.
- Category Health & Medical
- City Sanford
- State North Carolina
- Postcode 27330
- Country United States
