7810 Five Mile Rd, Cincinnati, Ohio, 45230
This large practice is a one-stop-shop for many families, but the experience can be hit-or-miss. While many pediatricians like Dr. Thompson and Dr. Mumma are highly praised, there are frequent complaints about administrative issues, billing errors, and rude staff. It is a convenient location, but patients often feel like just another number.
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Keep all your receipts and double-check your bills; billing errors are a common complaint here.
✓ What Works Well
✗ Areas to Improve
Dr. Thompson is the best
Billing is a nightmare
Staff needs better customer service