Trinity Health IHA Urgent Care - East Brighton
5505 Old US 23, Ste 200, Brighton, Michigan, 48116
This urgent care center has a very mixed reputation. While many patients appreciate the convenience of online scheduling and the cleanliness of the facility, there are frequent complaints about dismissive bedside manner, long wait times despite appointments, and inconsistent quality of care. It seems to be a 'hit or miss' experience depending on the provider on duty.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the online 'reserve a spot' feature, but be prepared for potential delays; it's often more of a queue than a hard appointment.
✓ What Works Well
- Clean facility
- Online scheduling
- Convenient location
✗ Areas to Improve
- Dismissive bedside manner
- Long wait times
- Inconsistent care
- Why is the wait so long with an appointment?
- Can I get antibiotics?
- Why was I denied service?
They treat you like a number.
The PA was condescending.
Great care for my little one.
- Category Health & Medical
- City Brighton
- State Michigan
- Postcode 48116
- Country United States
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