503 Wolcott Rd, 2nd Floor, Wolcott, Connecticut, 06716
Patients generally appreciate the medical care provided by Dr. Pruner and his staff, often describing them as professional and caring. However, there is a recurring theme of frustration regarding the front office staff, who are frequently described as rude and difficult to communicate with. The clinical care is highly rated, but the administrative experience is a significant drawback.
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If you have a concern, try to speak directly with the medical assistant or nurse, as they are often more helpful than the front desk.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the office staff is a nightmare.
Very thorough medical care.
Frustrating experience with the front office.