Health & Medical · Hospital

Trinity Medical Center West

4000 Johnson Rd, Steubenville, Ohio, 43952

Google Maps Updated: 14 May 2026
Authenticity Score: 60/100
About

Trinity Medical Center West receives highly polarized reviews. Many patients praise the surgical and ICU staff for their compassion and skill, while others report significant issues with ER wait times, administrative disorganization, and poor communication. It is a facility where the quality of care seems to depend heavily on which department or staff member you encounter.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 40/100
Pro Tip

If you have a non-emergency issue, try to schedule directly with a specialist's office rather than going through central scheduling.

Valet parking available
New facility wing
Pros & Cons

✓ What Works Well

  • Compassionate ICU and surgical nurses
  • Clean, modern facilities in new sections
  • Some excellent, attentive doctors

✗ Areas to Improve

  • Long ER wait times
  • Administrative and scheduling disorganization
  • Poor communication from patient relations
Frequently Asked Questions
  • Why is it so hard to reach someone?
  • Is the ER wait time really that long?
  • How do I file a complaint?
User Feedback

The nurses saved my life, but the admin is a mess.

I waited for hours and felt ignored.

The new facility is beautiful and clean.

Location Details
Street: 4000 Johnson Rd
City: Steubenville
State: Ohio
Postcode: 43952
Country: United States
Location
4000 Johnson Rd, Steubenville, OH 43952
Quick Info
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