Trinity Medical Primary Care
Health & Medical · Primary Care

Trinity Medical Primary Care

2950 Elmwood Ave, Ste A1, Kenmore, New York, 14217

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

The practice is highly polarized; patients love Dr. Fasanello's bedside manner but are deeply frustrated by the administrative side. Long wait times, difficulty reaching the office, and issues with prescription processing are common complaints. Many feel the office prioritizes quantity over quality.

Review Summary
20
Most Relevant
14
Newest
20
Highest
19
Lowest
Total Reviews Analyzed: 73
Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

If you need a prescription refilled, call at least 48 hours in advance, as the office is known for delays.

Telemedicine available
Located at Kenmore Mercy Hospital
Pros & Cons

✓ What Works Well

  • Dr. Fasanello's bedside manner
  • Convenient location at Kenmore Mercy
  • Thorough assessments

✗ Areas to Improve

  • Extremely long wait for appointments
  • Poor phone communication
  • Inconsistent prescription processing
Frequently Asked Questions
  • Why can't I see the actual doctor?
  • How do I get my prescription refilled?
User Feedback

Great doctor, but the office is a nightmare.

They are always too busy to answer.

I feel like just a number here.

Location Details
Street: 2950 Elmwood Ave, Ste A1
City: Kenmore
State: New York
Postcode: 14217
Country: United States
Location
2950 Elmwood Ave Ste A1, Kenmore, NY 14217
Quick Info
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