2950 Elmwood Ave, Ste A1, Kenmore, New York, 14217
The practice is highly polarized; patients love Dr. Fasanello's bedside manner but are deeply frustrated by the administrative side. Long wait times, difficulty reaching the office, and issues with prescription processing are common complaints. Many feel the office prioritizes quantity over quality.
If you need a prescription refilled, call at least 48 hours in advance, as the office is known for delays.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the office is a nightmare.
They are always too busy to answer.
I feel like just a number here.