Triple Crown Urology
1 Mercy Ln, Suite 200 A, Hot Springs, Arkansas, 71913
Triple Crown Urology receives mixed reviews. Many patients praise the medical expertise and bedside manner of doctors like Dr. Warford, Dr. Hollenbach, and Dr. Littlejohn, noting their thoroughness and compassion. However, there are frequent and significant complaints regarding the administrative side of the practice, particularly the phone system, difficulty in scheduling, and lack of follow-up. Patients often feel frustrated by the disconnect between the high-quality medical care and the poor administrative support.
We analyze 67 public reviews for Triple Crown Urology using our data models and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, try to visit in person to schedule appointments or resolve billing issues.
✓ What Works Well
- High-quality medical expertise
- Compassionate and thorough doctors
- Effective treatment plans
✗ Areas to Improve
- Extremely difficult to reach by phone
- Poor administrative communication
- Disorganized scheduling and follow-up
- Why is it so hard to reach someone?
- How do I get my test results?
- Is this practice reliable for urological care?
The doctors are great, but the office is a nightmare.
I've been waiting weeks for a callback.
Communication is non-existent.
- Category Health & Medical
- City Hot Springs
- State Arkansas
- Postcode 71913
- Country United States
