1720 Nashville Pike, Suite 100, Gallatin, Tennessee, 37066
This primary care group is highly valued by many patients for its caring and thorough doctors, particularly Dr. Cardenas and Dr. Kucich. However, there is a significant divide in experiences, with some patients feeling dismissed or treated poorly by the administrative staff. It's a great place for medical care if you have a good relationship with your provider, but be prepared for potential administrative friction.
If you have a good relationship with your doctor, try to communicate directly through the patient portal to avoid front desk issues.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible front desk
Thorough medical care
Communication needs improvement