2616 Legends Way, Crestview Hills, Kentucky, 41017
Patients consistently praise the medical expertise and compassionate care provided by the doctors. While the clinical outcomes are often described as life-changing, some users report significant frustration with administrative hurdles, specifically regarding insurance denials and communication delays. Overall, the practice is highly regarded for its clinical success, though the front-office experience can be hit or miss.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The infusion center staff is highly skilled and often cited as the highlight of the patient experience.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on with diagnoses.
Staff can be dismissive regarding insurance issues.
Clinical results are worth the administrative headache.