39765 Date St, Suite 102, Murrieta, California, 92563
This practice is highly regarded for its clinical care, with many patients praising Dr. Nguyen and other providers for their thoroughness and bedside manner. However, there are significant and frequent complaints about the office's administrative operations, particularly the phone system, wait times, and perceived rudeness of some staff members. The clinical care is strong, but the administrative experience is a major pain point.
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Use the patient portal for all communication, as phone lines are frequently unresponsive.
✓ What Works Well
✗ Areas to Improve
Dr. Nguyen is the best.
The office staff is disorganized.
I feel like just a number.