2701 Blair Mill Rd, Suite 20, Willow Grove, Pennsylvania, 19090
Patients are divided on the transition to TriValley. Long-time patients often miss the old practice, citing new billing practices and administrative hurdles as major pain points. However, specific doctors like Dr. Phillips and Dr. Sands maintain a loyal following due to their attentive care. The general consensus is that the clinical care remains strong, but the administrative experience has declined.
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✓ What Works Well
✗ Areas to Improve
The doctors are great, but the billing department is a nightmare.
I've been here for 30 years and the change in management is noticeable.
Great clinical care, but the admin side needs a total overhaul.