Troy Cropp - Goosehead Insurance -
8401 E 22nd St, Tucson, Arizona, 85710
Troy Cropp's agency is a mixed bag for many. While many clients are thrilled with the money they saved and the personal touch from staff like Lauren and Jacey, others have expressed frustration with communication and administrative follow-through. The agency is praised for being a one-stop shop for various insurance needs, but some users feel the brokerage model lacks the personal connection of a smaller office. Overall, it is a solid choice for those looking for competitive rates, provided you find the right agent to work with.
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Since this is a large brokerage, ask for a specific agent to handle your account to ensure consistent service.
✓ What Works Well
- Great potential for cost savings
- Wide variety of insurance options
- Many staff members are very helpful
✗ Areas to Improve
- Inconsistent communication
- Some reports of administrative errors
- Brokerage size can feel impersonal
- Can you compare my current policy with others?
- How do I sign my documents online?
Saved me over $1400 a year
Lauren is absolutely amazing
Had trouble getting a response on a claim
- Category Professional Services
- City Tucson
- State Arizona
- Postcode 85710
- Country United States
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