964 Brook Forest Ave, Shorewood, Illinois, 60404
Troy Dental receives mixed feedback. While many families appreciate the friendly and patient approach of the dentists, especially with children, there is a strong sentiment that the office management has declined. Patients frequently report issues with front desk communication, billing errors, and scheduling reliability. The clinical care is generally viewed as good, but the administrative experience is a major pain point.
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If you have a billing issue, try to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
✗ Areas to Improve
Dentists are excellent, but management is failing the patients.
Great for kids, but expect administrative headaches.
Billing department is a total mess.