Health & Medical · Dentistry

Troy Family Dentistry

448 Elba Hwy, Troy, Alabama, 36079

Google Maps Updated: 13 May 2026
Authenticity Score: 84/100
About

Many patients love the friendly, family-oriented atmosphere and the gentle care provided by Dr. Hendrix and her team. It is often cited as a great place for those with dental anxiety. However, there are notable complaints about rude front-desk staff and occasional billing disputes that have left some long-time patients looking elsewhere.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
16
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 50/100
Pro Tip

Confirm all costs and insurance coverage before your procedure to avoid billing surprises.

Patient Comfort: High
Billing Clarity: Low
Pros & Cons

✓ What Works Well

  • Gentle and kind dental care
  • Great for anxious patients
  • Friendly clinical staff

✗ Areas to Improve

  • Rude front-desk interactions
  • Billing and insurance confusion
  • Difficulty getting emergency appointments
Frequently Asked Questions
  • Do you take new patients?
  • Why was I charged for this service?
User Feedback

Dr. Hendrix is amazing

Front desk needs better training

Great experience for kids

Location Details
Street: 448 Elba Hwy
City: Troy
State: Alabama
Postcode: 36079
Country: United States
Location
448 Elba Hwy, Troy, AL 36079
Quick Info
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