Financial Services · Insurance Agency

Troy Miller Agency

5248 OH-39, Millersburg, Ohio, 44654

Google Maps Updated: 14 May 2026
Authenticity Score: 81/100
About

Troy Miller Agency is highly regarded for its professional and attentive team, with Cindy and Felicia frequently highlighted as standout agents. Customers appreciate the clear explanations and the effort the team puts into finding the best rates. While most reviews are very positive, a few clients have expressed frustration over communication gaps and difficulty reaching the agent during claim situations. Overall, the office is seen as a reliable and caring partner for insurance needs, with many long-term clients feeling well-supported.

Our Review Process
20
Most Relevant
9
Newest
20
Highest
14
Lowest

We analyze 63 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 84/100
Staff Helpfulness 89/100
Pro Tip

Cindy is the go-to agent for many clients; ask for her if you want a smooth and efficient experience.

Excellent local support
Long-term client loyalty
Pros & Cons

✓ What Works Well

  • Excellent customer service
  • Clear and helpful explanations
  • Competitive rates

✗ Areas to Improve

  • Occasional communication delays
  • Difficulty reaching the agent during claims
  • Some concerns about rate increases
Frequently Asked Questions
  • How do I switch my insurance?
  • Can you help with life insurance?
User Feedback

Cindy is amazing and very helpful

The team genuinely cares about clients

Some feel the office is hard to reach

Location Details
Street: 5248 OH-39
Neighborhood: Millersburg
City: Millersburg
State: Ohio
Postcode: 44654
Country: United States
Location
5248 OH-39, Millersburg, OH 44654
Quick Info
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