tru Primary & Urgent Care (truHealthNow) - Alexandria
7598 Telegraph Rd, Alexandria, Virginia, 22315
Dr. Dipa Raval is the standout feature of this practice, with patients frequently praising her warmth and expertise. While the clinical care is often excellent, the administrative side—specifically billing and phone communication—is a major pain point for many patients. The office seems to struggle with high volume and administrative consistency.
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If you have billing questions, try to resolve them in person during your visit rather than over the phone.
✓ What Works Well
- Dr. Raval's bedside manner
- Efficient clinical care
- Clean facility
✗ Areas to Improve
- Aggressive billing/scheduling calls
- Poor phone responsiveness
- Inconsistent front desk staff
- Why am I being called so often?
- How do I get my lab results?
Dr. Raval is a gem.
Billing is a nightmare.
Great care, poor management.
- Category Health & Medical
- City Alexandria
- State Virginia
- Postcode 22315
- Country United States
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