tru Primary & Urgent Care (truHealthNow) - Purcellville
1231 Wolf Rock Dr, Suite 185, Purcellville, Virginia, 20132
Patients generally appreciate the medical care provided by the team, often highlighting the kindness and professionalism of providers like Joan Miller and Nilofar Ariasaif. However, there are frequent and serious complaints about billing practices, insurance filing errors, and difficulty resolving account issues. The administrative side of the practice is a major pain point.
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Always verify your insurance coverage and billing codes before your visit.
✓ What Works Well
- Knowledgeable and kind providers
- Efficient care
- Clean facility
✗ Areas to Improve
- Billing errors
- Poor administrative communication
- Difficulty resolving account issues
- Why was I billed for this?
- How do I get my lab results?
Great care, bad business practices
Billing is a nightmare
Hard to get through on the phone
- Category Health & Medical
- City Purcellville
- State Virginia
- Postcode 20132
- Country United States
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