tru Primary & Urgent Care (truHealthNow) - South Riding
25031 Riding Plz, Suite 115, Chantilly, Virginia, 20152
Patients are generally satisfied with the medical care provided by the team, often highlighting the kindness and professionalism of providers like Sujeeta Poudel and Dr. Martinez. However, there are frequent and serious complaints about billing practices, insurance filing errors, and difficulty resolving account issues. The administrative side of the practice is a major pain point.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and billing codes before your visit.
✓ What Works Well
- Knowledgeable and kind providers
- Efficient care
- Clean facility
✗ Areas to Improve
- Billing errors
- Poor administrative communication
- Difficulty resolving account issues
- Why was I billed for this?
- How do I get my lab results?
Great care, bad business practices
Billing is a nightmare
Hard to get through on the phone
- Category Health & Medical
- City Chantilly
- State Virginia
- Postcode 20152
- Country United States
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