Trucordia (formerly Secord Insurance)
265 NE 45th St, Seattle, Washington, 98105
Trucordia (formerly Secord Insurance) has a mixed reputation. While many long-term clients praise the agency for its helpfulness and competitive rates, recent reviews highlight significant issues following a merger, including poor communication, billing errors, and difficulty canceling policies. The experience seems to have declined for some, leading to frustration and a loss of trust. It is a company where the quality of service may depend on the specific agent and the timing of the interaction.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are having trouble canceling a policy, keep a detailed record of all your requests and follow up in writing.
✓ What Works Well
- Helpful and knowledgeable agents
- Competitive rates for some
- Good historical service
✗ Areas to Improve
- Poor communication after merger
- Billing and cancellation issues
- Inconsistent service quality
- Why did my rates increase?
- How do I cancel my policy?
- Why is it hard to reach someone?
Service has declined recently
Used to be great, now struggling
Depends on who you work with
- Category Financial Services
- City Seattle
- State Washington
- Postcode 98105
- Country United States
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