Automobile · Custom Auto Shop

True Customs

1316 National City Blvd, National City, California, 91950

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

This shop has a very polarized reputation. Many customers love the custom work, tinting, and friendly service from Abel and Alan, calling it their go-to spot. However, there are numerous serious complaints about poor communication, hidden fees, unprofessional behavior, and quality issues with tinting and mechanical work. It seems like a shop where you might get great results or a very frustrating experience.

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We analyze 80 public reviews for True Customs using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 45/100
Pro Tip

Get all quotes and agreements in writing before starting any work to avoid hidden costs.

Window Tinting
Custom Installs
Pros & Cons

✓ What Works Well

  • Great custom work
  • Friendly staff
  • Wide range of services

✗ Areas to Improve

  • Poor communication
  • Hidden fees
  • Inconsistent quality
Frequently Asked Questions
  • Are the prices transparent?
  • Is there a warranty on the work?
  • How long will the custom work take?
User Feedback

Great custom work, very happy.

Poor communication and hidden fees.

Friendly staff and great service.