612 W Duarte Rd, Suite 501, Arcadia, California, 91007
Patients generally find the medical care at True Dermatology to be high-quality and effective, with many praising the doctors' knowledge. However, there is a significant divide in the patient experience, with several reports of unsanitary practices, rude front-desk staff, and aggressive upselling. It’s a mixed bag where clinical results often clash with administrative frustrations.
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Be clear about what treatments you want and don't be afraid to say no to extra product recommendations.
✓ What Works Well
✗ Areas to Improve
Great medical care, but the office vibe is off.
They push products way too hard.
The doctor is a pro, but the front desk is a headache.