True Health - Alafaya
11881-A E Colonial Dr, Orlando, Florida, 32826
True Health Alafaya is a mixed bag. Many patients appreciate the affordability and the kindness of individual providers like Dr. Durant and Dr. Leaven. However, there are numerous complaints about the front-desk staff, long wait times, and significant communication issues, including difficulty reaching the office by phone and problems with referrals.
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If you have a complex issue, try to schedule your appointment for the first slot of the day to minimize wait times.
✓ What Works Well
- Affordable care
- Kind individual providers
- Clean facility
✗ Areas to Improve
- Long wait times
- Poor communication
- Rude front-desk staff
- Do you accept my insurance?
- How do I get a referral?
- Why is the wait so long?
Dr. Durant is a sweetheart
Front desk is rude
Impossible to get an appointment
- Category Health & Medical
- City Orlando
- State Florida
- Postcode 32826
- Country United States
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