True Health - Lake Underhill
5730 Lake Underhill Rd, Orlando, Florida, 32807
True Health receives mixed feedback, with high praise for specific providers like Jessica Clemente, but significant frustration regarding front desk communication and billing. Patients appreciate the affordable care and integrated pharmacy services. However, the administrative side often feels disorganized and slow to respond.
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Use the MyChart app for scheduling to avoid long phone hold times.
✓ What Works Well
- Excellent behavioral health counseling
- Convenient pharmacy on-site
- Affordable rates
✗ Areas to Improve
- Poor front desk communication
- Billing errors
- High staff turnover
- Why is it so hard to reach someone by phone?
- Are they accepting new patients?
Jessica Clemente is a lifesaver
Front desk needs better training
Great value for the money
- Category Health & Medical
- City Orlando
- State Florida
- Postcode 32807
- Country United States
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