TRUE NAILS
577 N State Rd 7, Royal Palm Beach, Florida, 33411
True Nails has a very mixed reputation. While some long-time customers love the work of technicians like Diane and Mimi, many others report significant issues with customer service, pricing transparency, and quality. Complaints about rude staff, rushed services, and even health concerns like fungus are common. It seems to be a hit-or-miss salon, and many advise looking elsewhere.
We analyze 77 public reviews for TRUE NAILS using our data models and filter out spam to highlight only authentic feedback.
Request Diane or Mimi specifically to avoid the inconsistent service reported by other clients.
✓ What Works Well
- Skilled technicians like Diane and Mimi
- Clean and organized facility
- Wide variety of colors
✗ Areas to Improve
- Rude and unprofessional staff
- Pricing transparency issues
- Inconsistent service quality
- Are they good with complex designs?
- Why are there so many upcharges?
- Is it better to book with a specific tech?
Diane is highly recommended.
Customer service needs improvement.
Pricing can be confusing.
- Category Personal Care
- Neighborhood Royal Palm Beach
- City Royal Palm Beach
- State Florida
- Postcode 33411
- Country United States
