2031 N Broad St, Lansdale, Pennsylvania, 19446
True North Pediatrics is highly regarded for its caring and knowledgeable doctors who treat children like family. Parents appreciate the personal follow-ups and the ease of scheduling sick visits. However, there is a notable divide in feedback regarding the front desk staff, with some parents finding them dismissive or difficult to deal with, which occasionally overshadows the excellent clinical care.
If you have trouble with the front desk, try to communicate directly with the nursing staff for clinical questions.
✓ What Works Well
✗ Areas to Improve
Dr. Patel is the best, he really listens.
The nurses are so gentle with vaccines.
Front desk needs a customer service upgrade.