TruGreen Lawn Care
764 Roble Rd, Allentown, Pennsylvania, 18109
Customer feedback for this company is extremely polarized. Many clients appreciate individual technicians who are knowledgeable and friendly, often requesting them by name. However, there is a widespread sentiment that the company is too large, leading to poor communication, missed services, and inconsistent results. Many customers feel like just a number and are frustrated by the difficulty of reaching local management to resolve issues.
We analyze 72 public reviews for TruGreen Lawn Care using our data models and filter out spam to highlight only authentic feedback.
If you find a technician you like, try to request them for all future visits to ensure consistency.
✓ What Works Well
- Knowledgeable and friendly individual techs
- Convenient service scheduling
- Good value for some customers
✗ Areas to Improve
- Poor communication and follow-up
- Inconsistent service quality
- Difficult to reach local management
- Why was my lawn skipped?
- Can I request a specific technician?
- What is included in my service plan?
Luis is a pro, but the company is a headache.
My lawn looks worse than before.
Great service, but hard to get a hold of anyone.
- Category Home Services
- City Allentown
- State Pennsylvania
- Postcode 18109
- Country United States
