11030 Golf Links Dr, Suite 100, Charlotte, North Carolina, 28277
Patients are split on this practice. Many love the doctors for their bedside manner and thoroughness, but the administrative side is a mess. Long hold times, rude front desk staff, and difficulty scheduling sick visits are common complaints. It feels like a great place if you can get past the gatekeepers.
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Use the patient portal for non-urgent communication, as phone lines are often overwhelmed.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on but the front desk needs a reality check.
Great medical care, terrible admin.
Hard to get an appointment when you are actually sick.