3770 S 16th Ave, Tucson, Arizona, 85713
This clinic is a tale of two experiences. Many families love Dr. Ochoa and the pediatric care, describing the staff as kind and professional. However, there is a loud chorus of complaints regarding administrative incompetence, long wait times, and poor communication, particularly with referrals and prescription refills. It is a convenient spot for many, but the administrative hurdles are a major pain point.
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If you need a referral, follow up with the office manager personally to ensure the paperwork is actually sent.
✓ What Works Well
✗ Areas to Improve
Dr. Ochoa is a miracle worker.
The front desk needs better organization.
Wait times are often excessive.