Automobile · Auto Repair

Tunex

1247 UT-151, South Jordan, Utah, 84095

Google Maps Updated: 18 May 2026
Authenticity Score: 74/100
About

Tunex in South Jordan is a shop that people either love or hate. Many customers praise Randy and his team for being honest, fair, and willing to help in a pinch. On the other hand, there are significant complaints about misdiagnosis, overcharging, and poor communication. It seems to be a shop that relies heavily on the manager's personal touch; when he's on, it's great, but when things go wrong, they go very wrong.

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We analyze 75 public reviews for Tunex using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Always get a second opinion if the repair estimate seems unusually high.

Emissions Testing
General Repair
Pros & Cons

✓ What Works Well

  • Honest second opinions
  • Helpful in emergencies
  • Fair pricing on some repairs

✗ Areas to Improve

  • Reports of misdiagnosis
  • High parts markup
  • Inconsistent communication
Frequently Asked Questions
  • Do you do emissions testing?
  • Why is the diagnostic fee so high?
  • Can I bring my own parts?
User Feedback

Randy is honest and fair.

They misdiagnosed my car and cost me a fortune.

Great shop for simple repairs.