Twig Hair Salon
1831 Pearl St, Boulder, Colorado, 80302
Twig Hair Salon is a polarizing spot in Boulder. Many clients love the high-end, trendy results and the expertise of specific stylists, often calling them the best in town. However, there is a significant volume of complaints regarding rigid cancellation policies, perceived rudeness, and inconsistent service quality. While some find it a luxury experience, others feel the customer service does not match the price point.
We analyze 75 public reviews for Twig Hair Salon using our data models and filter out spam to highlight only authentic feedback.
Check the specific stylist's portfolio online before booking, as experiences vary wildly.
✓ What Works Well
- Highly skilled stylists for color and cuts
- Trendy and modern salon aesthetic
- Great attention to detail
✗ Areas to Improve
- Very strict and expensive cancellation policy
- Inconsistent customer service experiences
- Reports of rude or dismissive staff
- What is the cancellation fee?
- Do they handle thick or curly hair well?
- Is it worth the high price?
Some stylists are absolute gems
Management can be difficult to deal with
Results are hit or miss depending on the stylist
- Category Personal Care
- Neighborhood Downtown
- City Boulder
- State Colorado
- Postcode 80302
- Country United States
