Twin Cities Eye Consultants
290 Main St NW, Suite 100, Elk River, Minnesota, 55330
Twin Cities Eye Consultants is generally regarded as a reliable place for eye care, with many patients praising the thoroughness of the doctors, especially Dr. Mackner. The clinical care is often described as excellent and life-saving. On the flip side, the administrative side—specifically scheduling and communication—is a frequent pain point, with some patients reporting long hold times and unanswered messages.
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If you have an urgent concern, be persistent with phone calls as the scheduling system can be slow.
✓ What Works Well
- Highly capable eye specialists
- Thorough and comprehensive exams
- Friendly and reassuring staff
✗ Areas to Improve
- Difficult scheduling and communication
- Outdated office equipment
- Long wait times for callbacks
- How do I get a copy of my prescription?
- Are the office hours accurate?
Clinical care is top-tier, but the office admin is a headache.
Doctors are great listeners and very professional.
Some patients feel the facility looks a bit dated.
- Category Health & Medical
- City Elk River
- State Minnesota
- Postcode 55330
- Country United States
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